We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
LOCATION | *ESTIMATED SHIPPING TIME |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Z***r –
Great bib. Can easily last few years.
Customer –
My second bib of that type, and still very satisfied. Of course, the chamois is not as good as big brand bib, but I can ride over 100 km in a good comfort. I will buy again from this store for sure. thanks.
Customer –
Perfect ! God quality for the price. I’m 170 cm and 63 kg and M fit perfect. I don’t mind waiting for the delivery considering the good price the products have.
Customer –
I’m about 147 pounds, 5’10”. I bought the medium. The size is pretty good – almost perfect for me. Waist and shoulder straps are perfect. Legs are a little bit tight. I suspect they will fit perfect after a few more rides. Chamois seems good. Stitching is not of the highest quality, and looks as if it might unravel in time, however, given the price and fit, I’m very happy with the purchase. As long as they’re reasonably durable, I’ll be buying all of my future bibs here.
M***h –
199cm, 90kg, ordered xxl, little bit smaller
Customer –
nice!
T***n –
Very satisfied! Fast shipping too!
A***g –
Great stuff!
Customer –
i have bought medium and it exactly fits perfect for me. (179 and 64 kg.)