We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
LOCATION | *ESTIMATED SHIPPING TIME |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
R***a –
Jacket weight 163.3g and appears to be water proof. The material is 0% breathable but the jacket has a protected opening in the back for breathing, although it will probably be blocked by backpacks. Included sack weight 8.1g Both seams descent.
I***e –
Everything is fine!
J***j –
good quality, M size is more like L (European)
K***r –
nice quality, happy with the purchase
T***n –
nice
L***a –
Come with 20 days, is waterproof and the size is accurate
K***r –
very nice
J***A –
All ok, quality. It takes to ship but then arrives fast, 15 days in total to madrid.
P***s –
Fantastic!!
K***k –
Came pretty fast. Took on the size of more, and it is felt, if you take in size, then still warm clothes will quietly climb. Does not get wet, and is well ventilated
J***n –
Delivered quickly and snug fit
Customer –
good
A***s –
Very light and breathable very happy.
Customer –
Top very good quality
Customer –
The sizing is a accurate, so I should have ordered a size S.
O***v –
The goods arrived quickly. Quality is good. A small bag for storing a jacket is included. Size chart corresponds . I recommend
J***e –
ok