We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| LOCATION | *ESTIMATED SHIPPING TIME |
|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
M***k –
Somehow very good. Size M for height 170 cm weight 63kg-a little small
A***o –
Not to prove, all right
N***s –
Transparent
Customer –
I arrive in Spain in 14 days. Good finishes but the fleece is finer than I thought. We’ll see how he gets in cold weather.
U***b –
Good product and good price
J***r –
great pants ..as described !
Customer –
ok
R***n –
Good product. Fleece inside. I am 182 and 90 kr and 2XL is perfect size for me recommended by store. Shipped in app 3 weeks to Scandinavia/Northern Europe. Recommended product.
V***K –
Got everything. The store is well done, helped with the size. At first i ordered m (i have summer such size m), and then i decided to ask if m winter (these) will suit me. What the seller said, “take l” and changed in the order. Came l, everything came up, but only at the bottom, where the lightning does not fit the leg as well as the summer m. But in general, the size is exactly mine, nothing hangs, does not hang.
C***s –
As always very good equipment. The measures are exactly what the store indicates in the description.